Frank Partners. Pathways to Services Profitability
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Page 56 The Manufacturer magazine: March 2015

 As part of the MSTLN, Nick's article 'What do you think?  was published in The Manufacturer magazine. The article talks about the fact that Services and Service Thinking is not just for big companies. R&D Leverage, a mould manufacturer is used as an example of how small companies can also improve their competitive position with this approach. A copy can be downloaded from Publications or using the following digital link.