An introduction to FRANK-PARTNERS

For Industrial, Manufacturing & Software businesses to maintain their premium market position, the development of services has become an essential strategy to maintain profitability and hence survival. But from experience, it is not easy for these product centric organisations to profitably develop complimentary services, or if desired move towards being a services led organisation.

Nick Frank works with clients over the long term to develop and execute an appropriate Services strategy that increases revenues and profitability, by releasing their organisations inherent knowledge and capability.

Nick's GOAL is to drive revenue and profitability:

• Clarifying and executing a coherent Services strategy
• Driving improvements in customer satisfaction
• Increasing existing Services revenues or finding new Services opportunities
• Increasing customer intimacy
• Increasing Services product margins

Nick works with a number of close partners and associates:

1. Along with Jean-Marc Rommes, Nick is is co-founder of Product Service Innovation, a consulting brand focussed on supporting a wide variety of SME businesses and organisations to increase their enterprise value through services innovation. See our blog www.ProductServiceInnovation.com
   
2. Nick is employed by Growth Stages Sarl, a specialist Luxembourg consultancy that works with Private Equity, Venture Capital and Technology clients, to move their businesses through the Euro10-100M organisational hurdle. See our website www.growthstages.eu
    
3. Nick is an Associate of Noventum Service Management Consultants. Noventum is Europe's leading management consultancy purely focussed on Service Management. Its Research, Insight and Execution programmes are targeted at large multinational clients. By being a Noventum Consultant, Nick is able to remain on the leading edge of service innovation in industry. For more information see www.noventum.eu